Valuing a damaged mobile phone: repair or replace?
Report establishing the replacement value of a high-end phone damaged in a fall, for court proceedings.
Background
A high-end mobile phone was damaged after being dropped during an incident, and its value had to be established in order to claim it.
What I was asked
To determine the phone's replacement value and whether repair or replacement was preferable.
How it was analysed
- Identification of the model, storage and condition of the device.
- Search for the market price of an equivalent device at the date of the incident.
- Comparison of the cost and drawbacks of repair versus replacement.
Report findings
A replacement value of around €900 (VAT included) was set, and replacement was considered preferable given the time without a device and the risk of data loss involved in a repair.
Key takeaway
Valuing a device is not just about its price: downtime and the risk to data also count.
Related service: Expert valuation of software, applications and ICT assets
Anonymised case. Personal data, the parties and procedural references have been omitted or altered to preserve confidentiality.